sHIPPING & RETURN POLICY FOR AURORA AURA BOOKS
SHIPPING POLICY
Effective Date: 6/22/2025
At Aurora Aura Books, we ship magic — and magic takes a little planning. To make sure everyone receives their books on time and with care, we follow a consistent monthly shipping schedule.
📅 Monthly Billing + Shipping Schedule
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Billing Date: Subscribers will have their first payment taken Immediately. All orders are billed on the 1st of each month each month after.
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Shipping Date: All subscription boxes and book orders ship on the 19th of each month.
✨ Example:
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Subscribe or place your order on June 1st → Ships on June 19th
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Subscribe on June 10th → Also ships on June 19th
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Subscribe after June 10th → First shipment will be on July 19th
🌍 Domestic & International Shipping
We currently ship within the United States and to select international destinations.
Delivery time varies by location:
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U.S. orders: 3–7 business days after shipping
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International orders: 7–21 business days after shipping, depending on customs
(International customers are responsible for any customs or import fees.)
⏳ Pre-Orders
Some products may be listed as pre-order. If your item is a pre-order, it will ship out on the next monthly shipment date (the 19th) unless otherwise stated on the product page.
🚨 Shipping Delays
We do our best to ship like clockwork, but delays may occur due to:
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Holidays or high-volume periods
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Supply chain disruptions
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Weather or postal service issues
We’ll always notify you via email if there’s a significant delay. Thank you for your patience — the magic is worth the wait. ✨
📬 Address Changes & Delivery Issues
Please ensure your shipping address is correct before the 1st of the month.
We are not responsible for packages lost due to incorrect or outdated shipping info. If your box is returned to us, we’ll gladly resend it — shipping costs may apply.
❓Need Help?
Have a question about your order or shipment? We're here to help!
📧 Support@auroraaurabooks.com
Thank you for being part of the Aurora Aura adventure. We love shipping stories straight to your doorstep! 📚💫
RETURN & EXCHANGE POLICY
At Aurora Aura Books, we take pride in creating meaningful, high-quality paper products that inspire and empower young minds. Because our items include books, paper-based activities, stickers, and printed materials, we do not typically accept returns once an order has been placed.
🚫 NO RETURNS-except in Certain Situations
Due to the nature of our products (which can be read, copied, or used immediately), all sales are considered final.
However, exceptions may be made in certain situations, such as:
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Items that arrive damaged or defective
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Orders that are incomplete or incorrect
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Special circumstances that are reviewed and approved on a case-by-case basis
If you believe your situation qualifies, please reach out to us within 7 days of receiving your order at Support@auroraaurabooks.com. Include:
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Your order number
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A description of the issue
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A photo (if applicable)
We’ll always do our best to make it right.
🔄 Subscription Cancellations
You may cancel your subscription any time before the 1st of the month to avoid being charged for the upcoming shipment. Cancellations after billing will apply to the next cycle.
💛 Our Commitment
We're a small, independent brand and every order helps us grow our mission to raise mindful, confident, and creative kids. We appreciate your understanding — and your support.
Questions? We’re happy to help:
📧 Support@auroraaurabooks.com
