FAQ
🌟 Frequently Asked Questions (FAQ)
Welcome to the Aurora Aura Books FAQ page! ✨
If you're curious about how things work around here, you're in the right place. If you don’t find your answer below, feel free to reach out:
📧 Support@auroraaurabooks.com
📦 What’s inside the monthly box?
Although it varies monthly, each Aurora Aura box or mailer includes:
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A beautifully illustrated children’s book starring Aurora Aura
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Themed activities to help reinforce the books topic
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Stickers to mark progress on your Mastery Map & Card
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Occasional surprises or printables to support the monthly theme
Every box is designed to be fun, inspiring, and easy to engage with — for both kids and grown-ups!
🗓️ When will I be billed?
All subscribers are billed immediately at sign-up and then on the 10th of each month.
Make sure to subscribe before the 1st to receive the current month's box.
🚚 When do boxes ship?
We ship all boxes on the 23rd of each month.
You’ll receive a tracking number via email once your box is on its way.
💳 What if I subscribe after the 1st?
If you subscribe after the 1st but before the 19th, you’ll still receive that month’s box (shipped on the 19th).
If you subscribe after the 19th, your first box will ship the following month.
🌍 Do you offer international shipping?
Yes! We ship to select international destinations.
Shipping times and rates vary depending on your country.
Note: international customers are responsible for customs or import fees.
🔁 Can I cancel my subscription?
Yes! You can cancel your subscription any time before the 10th of the month to avoid being charged for that month’s box.
After you’re billed, the cancellation will apply to the next cycle.
❌ Do you accept returns?
Because our products are made of paper and can be easily read, copied, or used, we do not typically accept returns.
However, exceptions are made for:
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Damaged or defective items
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Incorrect or missing orders
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Unique situations we review case-by-case
Reach out within 7 days of receiving your order if there's an issue:
📧 Support@auroraaurabooks.com
🎁 Can I gift a subscription?
Yes! Gifting an Aurora Aura subscription is a wonderful idea!
Just enter the recipient’s name and shipping address at checkout. (Let us know in the notes if you'd like to include a special message!)
🔐 What if I reach a password-protected page?
That just means you’ve found a secret spot! Some areas of our site (like printables or bonus content) may be password-protected. Subscribers will receive access info by email or in their box. 🗝️
🧚♀️ What ages are the books for?
Our books are perfect for ages 3 to 8, but older or younger children may also enjoy the art, lessons, and activities — especially with help from a grown-up.
Still have questions?
We’re always here to help:
📧 Support@auroraaurabooks.com
